Claims

Report a claim

Find out how to report a claim or make a witness report. You can report your claim online 24 hours a day or by phone from 8 a.m. to 8 p.m. every day.

Due to required maintenance, our online claims system will be unavailable during the following times:

NOT registered owner, principal driver or lessee of a vehicle, but was the driver

Passenger, pedestrian or cyclist

Owner of property damaged by a vehicle

Witness

Prefer to report by phone or need help?

Call us to report your claim

Already reported your claim?

Signing in for the first time?

To report your claim online, you'll need to sign in with your ICBC information, BC Services Card or online banking credentials.