Submit your odometer reading

Usage-based discounts are calculated based on odometer readings from the start of the policy term and at the policy renewal one year later, as well as at any insurance policy transfer. ​If you transferred your insurance policy to a different vehicle, contact your Autoplan broker to provide odometer readings from both vehicles to determine eligibility.

To be eligible for usage-based discounts, proof of your odometer reading must be dated no earlier than seven days before the date you renewed or purchased your current policy and no later than seven days after the policy effective date.

How to submit an odometer reading 

First, you’ll be asked to upload proof of the odometer reading. That proof must be dated no earlier than seven days before the date you renewed or purchased your policy and no later than seven days after the policy effective date. ​​​​Please note that the date you renewed or purchased your policy can be different than the date your new policy comes into effect.

Accepted proof can be one of the following (.jpg, .pdf or .png file formats):  

Important: The vehicle's odometer reading must be working to be considered acceptable proof. Broken or stuck odometer readings do not satisfy proof requirements.

• A clear and legible photo of the vehicle odometer 

• A receipt or work order with an odometer reading from a garage, mechanic, auto shop or dealership  

• An odometer reading from a service or app that reports vehicle information and diagnostics 

• A Transfer/Tax Form (APV9T), provided the declared odometer reading is the actual odometer reading from the vehicle, within the last seven days and is not an estimate or a rounded value

• A New Vehicle Information Statement (NVIS) within the last seven days

Then you’ll also enter the odometer reading, without decimals, in a text box.

Providing an odometer reading after your policy is in effect

Customers may provide proof of eligibility any time during their policy period. Proof must be dated no more than seven days prior to your renewal or new policy purchase date. Eligible customers will receive a prorated refund to reflect the discount. You can submit your reading and required proof online.

Transferring vehicle ownership

For policies effective on or after June 1, 2024, discounts will be carried over if you transfer the policy to another vehicle. When transferring the policy, you’ll need the odometer readings from both vehicles at the time of transfer, in addition to the odometer reading from the start of the policy term and an odometer reading at the time of renewal. Odometer readings when transferring vehicle ownership must be submitted at a broker’s office.

What happens after you submit? 

We’ll review your submission to make sure it meets eligibility and evidence guidelines. 

If you’re eligible for a usage-based discount, we’ll contact you by email to confirm the discount in approximately one to two business days. How you receive your refund for the difference depends on how you paid for your policy: 

• If you paid by credit card and you’ve already signed up direct deposit: you’ll receive a refund for the difference in your account, typically three to four days after we confirm your discount 

• If you paid by credit card and haven’t signed up for direct deposit: you’ll receive a cheque, typically mailed to you one to two weeks after we confirm your discount 

• If you’re enrolled in ICBC’s payment plan: your refund will be applied to your remaining payments ​​​

If you’re not eligible, we’ll contact you by email to let you know. This typically takes about seven business days. ​

If you’re submitting your first odometer reading, the reading will stay on file until you submit another one in a year. ​​​​

Odometer readings and your privacy

Your odometer readings are submitted to ICBC and stored within Canada, in compliance with our Privacy statement.

These readings do not contain any personally identifying information, so providing them does not pose an increased risk to your privacy.