Visit a driver licensing office
Get ready for your visit to a B.C. driver licensing office by double-checking what ID you need, how much you'll have to pay, and how to book your appointments.
Be prepared for your visit
You must be a resident of British Columbia to apply for or hold a B.C. driver's licence. If you are unsure if you qualify as a resident, please contact us.
Unpaid debt, such as a provincial violation ticket or penalty point premiums, could affect your ability to renew or upgrade your licence when you visit. If you have outstanding debt with us, please contact Account Services (604-661-2723 or 1-800-665-6442).
ICBC-operated driver licensing offices open their doors to the public at 9 a.m. on Wednesdays, except for the Metrotown location, which opens at 10 a.m. Service BC centres and driver licensing agents are not affected at this time. Find your nearest driver licensing office for location-specific information about business hours.
Services that don't require an in-person visit
The following services are available online or by phone and don't require an appointment:
Applying online for a review of an immediate roadside prohibition (IRP), administrative driving prohibition or unlicensed driving prohibition through RoadSafetyBC
Appointments for driver licensing services
Booking an appointment at a driver licensing office is the best way to ensure timely service. Find your nearest driver licensing office for hours, available services and appointment booking details.
Appointments are required for all road tests.
Find out how to book an appointment for a knowledge test, to renew or replace your licence or ID, and other in-person services.
Can't find an appointment?
Excluding knowledge tests, we may at times be able to serve walk-in customers without appointments. At all ICBC driver licensing offices (not Service BC centres or driver licensing agents), you can walk in during our normal office hours. However, depending on how busy the office is, you might not get served that day or have to wait for an extended time.
Please note that appointments are required for knowledge tests.
If you would like to walk in to a Service BC centre or driver licensing agent, please contact their office directly for their walk-in information.