Can all ICBC policies be renewed online?
Broadly speaking, an ICBC policy may be eligible for online renewal if it’s a personal policy that’s due for renewal in 44 days or less and there’s only one vehicle owner who doesn’t plan on making changes to their coverage.
However, there may be circumstances where a policy that meets the above criteria still isn’t eligible for online renewal, for example, if the customer has outstanding debt owed to ICBC.
If you’re not sure if you can renew online, contact an Autoplan broker.
What kinds of policies cannot be renewed online?
You cannot renew your policy online if:
It’s for a jointly owned vehicle
It's for a leased vehicle and the policy's effective date is January 5, 2025 (or earlier)
It's for a leased vehicle with more than one lessee
It’s for a company-owned or company-leased vehicle
It’s for a motorcycle
It's for a trailer
It’s for a collector vehicle
It’s a commercial policy
It’s expired
You want to add, remove or change your ICBC optional coverages during the renewal
You have outstanding debt owed to ICBC
The list above describes some of the most common scenarios where a policy would be ineligible for online renewal. It is not reflective of all ineligibility scenarios and isn’t intended to provide specific information or advice about individual policies.
If you have questions or want to renew a policy that’s ineligible for online renewal, contact an Autoplan broker.
If my policy is eligible, can I make changes to my coverage while renewing online?
No, you’ll need to contact a broker if you want to make coverage changes during your renewal.
However, you’ll be able to update your vehicle use, vehicle location, mailing address and listed drivers, if needed, during your online renewal.
Can I change my vehicle use online?
During your online renewal, you’ll be shown a list of vehicle uses: your current vehicle use will be pre-selected.
If your vehicle use has changed, you’ll be able to select a new one from the list. It’s important you select the right use for your vehicle, or you may not have coverage in the event of a crash.
Contact a broker if you want to change your vehicle use to one that isn’t listed online or you’re not sure which vehicle use to select.
What are the recent changes regarding leased vehicles?
Policies for leased vehicles may be eligible for online renewal if they:
Policies for leased vehicles with two or more lessees and vehicles leased by a company are not eligible to renew online. Please contact an Autoplan broker to renew.
