Service Alert
Postal dispute:
The ongoing labour dispute at Canada Post may cause minor delays in the delivery of ICBC-related mail. ICBC has plans in place to minimize disruption and to maintain a high level of customer service. Thanks for your patience.
Last updated Wednesday, Oct 31, 2018 04:39 PM

Driver training

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Complaints about driver training instructors or schools

Have a complaint about a driver training instructor or school? ICBC's Driver Training Unit may be able to help. We are responsible for reviewing, investigating and resolving driver-training complaints.

How to make a complaint

The steps you need to take depend on the nature of your complaint. There are generally three kinds of complaints:​