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Last updated Friday, Apr 09, 2021 08:51 AM

Claims

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​If you are not responsible

If you’re not responsible (not at fault) for a crash, your own Basic Vehicle Damage coverage will pay your vehicle repairs, up to $200,000. Your Enhanced Accident Benefits will cover any medical costs or wage loss due to injury.

What your Basic insurance covers

Medical costs

Under Enhanced Care, Enhanced Accident Benefits are available to all B.C. residents injured in a crash, no matter who is responsible.

Enhanced Accident Benefits provides access to all the medical care and recovery you need if injured in a crash, with no overall limit to the coverage available. Treatments can include physiotherapy, chiropractic care, registered massage therapy, clinical counselling and kinesiology. Your Enhanced Accident Benefits also cover things like dental care, alternative therapy, and home support after an injury if needed.​

Income replacement

If you’re unable to work due to an injury from a crash, you’ll receive 90 per cent of your net income in wage loss benefits, up to a maximum of $100,000 gross annual income.

If you earn more than $100,000 per year, Income Top-Up coverage​ is available to cover the amount of income replacement provided from the Enhanced Care benefit.​

Damage to your vehicle

If you’re not responsible for a crash, your own Basic Vehicle Damage coverage will cover your repair costs, up to $200,000.

Your claim will not impact your insurance premiums because you weren’t responsible for the crash.​​

What Optional insurance covers

Hit-and-run claims

If you have Collision coverage, you are covered for vehicle damage caused by a hit and run.

B.C. residents and non-residents who own a B.C. registered vehicle also have the option to purchase Hit and Run coverage. ​​This coverage is for customers without Collision coverage but who still want protection from vehicle damage caused by a hit and run.

If you do not have Optional Collision or Hit and Run coverage, you’ll be responsible for all vehicle repair costs in a hit-and-run crash.

Talk to your claim representative for details or find out more about hit-and-run claims​.

If you have coverage with another insurer, please contact that company regarding your coverage.​

What if the responsible driver isn’t insured by ICBC?

Regardless of whether the responsible driver is insured by ICBC or another insurance provider, you are covered for vehicle damage and medical care and recovery. If you’re not responsible for a crash, your own Basic Vehicle Damage coverage will cover your repair costs and Enhanced Accident Benefits will cover any medical costs or wage loss due to injury.​

Crashes outside B.C.

If your crash happened outside B.C., you are still covered for vehicle damage and Enhanced Accident Benefits.​