Claims

Report a claim​

Find out how to report a claim​ or make a ​witness report. You can report your claim online 24 hours a day or by phone from 8 a.m. to 8 p.m. every day.

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System outage

Due to required maintenance, our online claims service will be unavailable from Saturday, Sept 13 at 10.45 p.m. to Sunday, Sept 14 at 2.45 a.m. We apologize for any inconvenience.

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Signing in for the first time?

To report your claim online, you'll need to sign in with your ICBC information, BC Services Card or online banking credentials.