Claims
If the crash resulted in a death
We’re here to support you through this difficult time with coverage for funeral expenses, grief counselling, and death benefits.
Accessing benefits as a family member of the deceased
ICBC offers several benefits to help you through the loss of family members and your specialist can help you access these benefits. Please be sure to keep any receipts or documents related to the death.
Claims can be submitted via our online claims service or by calling us at 604-520-8222 or at 1-800-910-4222. You can also view your support guide to death benefits 
for further details.
Funeral expenses
To ease your financial burdens during this time, funeral expenses are covered under Enhanced Care up to $10,347. Please be sure to keep any receipts for reimbursement.
Grief counselling
Support for grief counselling is available for immediate family members (up to $4,327 per family member). Each counselling session is reimbursable up to $140, or $228 if provided by a registered psychologist. You can choose your counsellor from among registered clinical counsellors, psychiatrists, members of the clergy, Indigenous elders, and others. Your claims specialist can help you access your grief counselling benefit.
Lump sum payments
Some family members are eligible for a lump sum payment to help them transition after the loss of a loved one. The amount of the benefit is determined by factors such as age and income of the deceased, and relationship and family status. Talk to your claims specialist for more information.
Quick links
Your support guide to death benefits is available for download in the following three languages:
