Service Alert
Postal dispute:
The ongoing labour dispute at Canada Post may cause minor delays in the delivery of ICBC-related mail. ICBC has plans in place to minimize disruption and to maintain a high level of customer service. Thanks for your patience.
Last updated Wednesday, Oct 31, 2018 04:39 PM

Claims

Find a Service Location

​Injury claims

Being in a crash can be stressful—recovery shouldn't be. We'll do everything we can to make sure you get the help and support you need.

Steps of an injury claim

Find out how to report an injury claim and what to expect after you do.

Treatment and recovery

We'll provide rehabilitation support and work with you, your doctor and other professionals on your road to recovery.

Wage-loss assistance

No matter who is at fault, wage-loss assistance is provided under your Basic Autoplan insurance.

Other benefit providers

If you have other insurance (such as extended health care from your employer) find out what you need to do.

Settling your claim

If another driver is at fault, you might qualify for a claim settlement. Here's what to expect about the claim settlement process.