Claims

Report a claim​

Find out how to report a claim​ or make a ​witness report. You can report a claim 24 hours a day, seven days a week.​​​​​​​​​​​​​​​​ ​

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System outage

Due to required maintenance, our online claims service will be unavailable Saturday, April 27 from 11 p.m. to Sunday, April 28 at 3 a.m. You can still report a claim by phone at 604-520-8222 or toll-free at 1-800-910-4222. We apologize for any inconvenience and thank you for your patience.

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Prefer to report by phone or need help?

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Logging in for the first time?

To report your claim online, you'll need to log in with your BC Services Card or online banking credentials. Watch our video about your secure log-in options.​