Visit a driver licensing office

Be prepared for your visit

• Make sure you have two pieces of accepted ID to bring with you each time you visit​

• Fees and accepted payment methods

• Prepare for your road test appointment

• Free translation services at many locations

You must be a resident of British Columbia to apply for or hold a B.C. driver's licence. If you are unsure if you qualify as a resident, please contact us.

Before renewing or upgrading your licence, you'll need to pay any outstanding amount that you owe​ to ICBC or the provincial government, including violation tickets, penalty point premiums and any Autoplan debt. Unpaid debt could affect your ability to renew or upgrade your licence. If you have outstanding debt with us, please call Account Services (604-661-2723 or 1-800-665-6442) prior to booking an appointment. For more information about when we refuse to issue a licence, please see the relevant section of the Motor Vehicle Act.

ICBC-operated driver licensing offices open their doors to the public at 9 a.m. on Wednesdays, except for the Metrotown location, which opens at 10 a.m. Service BC centres and driver licensing agents are not affected at this time. F​ind your nearest driver licensing office for location-specific information about business hours.

Services that don't require an in-person visit

The following services are available online or by phone and don't require an appointment:

• Paying a ticket

• Proving your driving experience

• Accessing your driving record

• Changing your address

• Applying​ online for a review of an immediate roadside prohibition (IRP), administrative driving prohibition or unlicensed driving prohibition through RoadSafetyBC

Appointments for driver licensing services

Booking an appointment at a driver licensing office is the best way to ensure timely service. Find your nearest driver licensing office for hours, available services and appointment booking details.

Book a road test

Appointments are required for all road tests.

Book a knowledge test or other driver licensing appointment

Find out how to book an appointment for a knowledge test, to renew or replace your licence or ID, and other in-person services.

Can't find an appointment?

Excluding knowledge tests, we may at times be able to serve walk-in customers without appointments. At all ICBC driver licensing offices (not Service BC centres or driver licensing agents), you can walk in during our normal office hours. However, depending on how busy the office is, you might not get served that day or you may have to wait for an extended time.

Please note that appointments are required for knowledge tests.

If you would like to walk into a Service BC centre or driver licensing agent, please contact their office directly for their walk-in information.​​​​​