Driver licensing
Complaints about B.C. driver training instructors or schools
Have a complaint about a driver training instructor or school in British Columbia? ICBC's Driver Training Unit may be able to help. We are responsible for reviewing, investigating and resolving driver-training complaints.
How to make a complaint
The steps you need to take depend on the nature of your complaint. There are generally three kinds of complaints:
If you're not satisfied with the outcome
If after following our complaint process you're still not satisfied or we're unable to assist you, you may
Seek legal advice, or
Contact your local Better Business Bureau.
