ICBC: Survey finds B.C. drivers are stressed and nervous navigating busy parking lots

December 09, 2024

New ICBC survey looks at what’s happening behind the wheel as we head into the holiday shopping season

The hustle and bustle of the holiday season is upon us and parking lots are busier than ever. According to a new ICBC survey * conducted by Ipsos, 51% of drivers surveyed said they feel more stressed when navigating a busy parking lot compared to driving on the open road and 25% said they’re either extremely or very nervous driving in a parking lot during busier times.

December winter weather can play a big factor on drivers’ nerves as well. 37% of respondents said they get extremely or very nervous when driving in an outdoor parking lot in heavy rain or snowy conditions and this grows to 42% when it’s also dark.

Most drivers surveyed (seven out of 10) have been in or witnessed a collision or near collision in a parking lot, yet 78% of respondents believe the risk of crashing in a parking lot is only low to moderate. In fact, 33% of all crashes in B.C. last year occurred in parking lots or involved parked vehicles.

“We all know December is a busy month in parking lots and we’re here to offer tips and guidance to help keep pedestrians, children and drivers safe this holiday season,” said Jerry Boal, ICBC driver licensing office manager. “Managing your speed, being extra cautious and reversing into your parking spot whenever possible are not only safe choices, these actions can go a long way to reducing your stress and nerves when behind the wheel.”

Last December, more than 7,500 collisions occurred in parking lots, making up 31% of all crashes throughout the month; nearly 86,000 crashes happen annually on average in B.C.

Tips for navigating busy parking lots:

Back it in. Only 47% of drivers surveyed said they reverse into a parking stall whenever possible yet backing into your parking spot is one of the safest things you can do to reduce your risk of a crash. Backing into your parking spot provides a greater field of vision to see a vehicle or a pedestrian when you exit. You’ll also have less of your vehicle exposed to traffic than if you were to reverse out of your parking stall when exiting. When reversing, don’t rely solely on your backup camera if you have one and utilize your mirrors while also shoulder checking.

Manage your speed. In busier parking lots, expect to see more pedestrians walking or running and more vehicles looking for a parking spot. As you enter and exit the parking lot, drive at a slower speed, while watching for pedestrians and cyclists nearby. By driving at a safe speed, you’ll have more time to react to any unexpected hazards.

Keep your eyes busy. Look for and obey all posted traffic signs within parking lots. Scan what is happening to the side, up ahead and behind you at all times while driving. Watch out for pedestrians who may be temporarily hidden between parked vehicles. Be aware that a vehicle in front of you waiting to park may be blocking your vision of what is happening ahead. Allow space for the driver ahead of you to back into their parking stall.

Avoid congested areas. It can be tempting to find a parking spot that’s as close as possible, but if you’re able, it’s safer to park in a less busy area further away. This can significantly reduce the hazards you may come across while driving in or out of a spot. Park in spots that are large enough for your vehicle and with enough room to be able to open your doors without hitting a neighboring vehicle.

Do your lights and signals work? Ensure your backup and turn signals work and use your turn signals whenever maneuvering in a parking lot so that other drivers and pedestrians can anticipate your next move and stay safe.

Editor's note: ICBC's Jerry Boal, driver licensing office manager, is available for interviews this week.

*Survey conducted by Ipsos. Total completed surveys = 628. Data collected from November 7 to 12, 2024. Only those with a valid BC driver’s licence and those who drive in a parking lot more than a few times a year qualified to complete the survey. Full summary of survey  available.