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This year, we took more steps to improve your experience with ICBC and we’re eager to share some of those steps in our interactive Year in Review, including: 

  • Providing insurance that’s affordable and responsive, through tools like usage-based discounts and rebates 

  • Making the claims experience more efficient 

  • Moving our Reconciliation efforts forward 

  • Improving how we solicit customer feedback 

  • Providing more driver licensing services in growing regions 

Explore our Year in Review

For a more comprehensive look at our work this year, read our 2023/24 Annual Service Plan Report.