Need adjustments or accommodations?

What are adjustments? 

Adjustments – also known as accommodations – are changes we make for prospective and current employees, that allow them to apply for and be successful in their jobs. These adjustments ensure that people who may otherwise encounter barriers have equal access to ICBC’s employment opportunities and benefits. 

We recognize that adjustments and accommodations are unique to each person and can change over time. Where one person may need adjustments that don’t change, another person may only need them for a short time or have them change as their needs do. 

Some examples include:  

During the recruitment process: 

• Additional time to complete any required testing or assignments 

• Alternative interview formats 

• Interview locations that are accessible for people who use wheelchairs or other mobility devices 

• Appointments scheduled at times that assist with transit, childcare or caregiving responsibilities 

Infrastructure: 

• Altered work stations 

• Standing desks 

• Additional screens and other hardware 

• Space for prayer, zero stimulation or pumping breast milk

Technology: 

• Screen readers and magnifiers 

• Speech recognition programs 

Adjustments to a role: 

• Changes to scheduling 

• Training and learning materials provided in various formats 

• Flexible time for personal breaks and medical appointments 

Need adjustments? We're here to help 

If you need adjustments or accommodations during the ICBC recruitment process, you can contact us by:

• Emailing [email protected]

• Contacting your recruiter or hiring leader

We recommend letting us know as early as possible, so we can make sure everything is set up for you from day one. If you’re applying for more than one role, you may need to submit your adjustment request for each position separately.

Rest assured, any adjustments you request will not impact your application. We’re committed to supporting you throughout the process!

If you need adjustments or accommodations that aren't related to ICBC recruitment, you can contact the DEI and Accessibility team directly at [email protected].

Request adjustments as an ICBC employee 

If you need one or more adjustments, talk to your manager or our Health and Wellness team. They can work with you to secure the resources or changes you need, keep you informed about timelines to implement these adjustments (if applicable) and connect you with other resources to support you.  

Any adjustments, large or small, are kept confidential between you and your manager, and your colleagues will be only informed of changes that affect their day-to-day work (for example, changes in duties between team members).  

If you’d like to connect with other ICBC employees with disabilities, our Disability & Accessibility Employee Resource can be a great space for community and connection.