New Year's Day: Monday, January 1, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Monday, February 19, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed​.

Good Friday, March 29, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.​​

Saturday, March 30, 2024

General enquiries

• Lower Mainland: 604-661-2800, 9 a.m. - 5 p.m.

• Elsewhere in B.C., Canada and the U.S.: 1-800-663-3051, 9 a.m. - 5 p.m.

Claims

You can report a claim by phone or online 24/7.

Driver licensing

All ICBC driver licensing offices are closed, except:

• Burnaby — Metrotown: 9:30 a.m. - 6:00​ p.m.

• Burnaby — 3880 Lougheed Hwy: 8:30 a.m. - 4:30 p.m.

• Guildford — 10470 152 Street: 8:30 a.m. - 4:30 p.m.

• Kamloops — 937 Concordia Way: 8:30 a.m. - 4:30 p.m.

• Kelowna — 1720 Springfield Rd. 8:30 a.m. - 4:30 p.m.

• Langley — Willowbrook: 8:30 a.m. - 4:30 p.m.​

• North Vancouver — 1331 Marine Drive: 8:30 a.m. - 4:30 p.m.

• Point Grey — 4126 MacDonald Street: 8:30 a.m. - 4:30 p.m.

• Port Coquitlam — 1930 Oxford Connector: 8:30 a.m. - 4:30 p.m.

• Richmond — Lansdowne Centre Mall: 8:30 a.m. - 4:30 p.m.

• Surrey — 78th Avenue: 8:30 a.m. - 4:30 p.m.

• Vancouver — Royal Centre: 8:30 a.m. - 4:30 p.m. 

• Victoria — 1-1150 McKenzie Ave: 8:30 a.m. - 4:30 p.m.

Find out what you need to know before visiting a driver licensing office.

Driving records

Get a driver's abstract, an insurance and claims history record or NSC abstract online 24/7.

Get your driving records online

Insurance

For most insurance services, please contact your local Autoplan broker.

Vehicle damage and claims history

Get your vehicle claims history report online or by phone at:

• Lower Mainland: 604-661-2233

• Elsewhere in B.C.: 1-800-464-5050

Sunday, March 31, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Easter Monday, April 1, 2024

General enquiries

• Lower Mainland: 604-661-2800, 9 a.m. - 5 p.m.

• Elsewhere in B.C., Canada and the U.S.: 1-800-663-3051, 9 a.m. - 5 p.m.

Claims

You can report a claim by phone or online 24/7.

Driving records

Get a driver's abstract, an insurance and claims history record or National Safety Code (NSC) abstract online 24/7.         

Get your driving records online »

Insurance

For most insurance services, please contact your local Autoplan broker.

Vehicle damage and claims history

Get your vehicle claims history report online or by phone at:

• Lower Mainland: 604-661-2233

• Elsewhere in B.C.: 1-800-464-5050

All other ICBC locations are closed.​

​Monday, May 20, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Monday, July 1, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.​

​Monday, August 5, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

​Monday, September 2, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Monday, September 30, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Monday, October 14, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Monday, November 11, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Christmas Day: Wednesday, December 25, 2024

You can report a claim by phone or online 24/7.

All other ICBC locations are closed.

Boxing Day: Thursday, December 26, 2024

You can report a claim by phone or online 24/7.​

All other ICBC locations are closed.

New Year's Day: Wednesday, January 1, 2025

You can report a claim by phone or online 24/7.

All other ICBC locations are closed. ​