Steps for reporting unsafe vehicles to Commercial Vehicle Safety and Enforcement (CVSE).
This process applies when a customer’s vehicle is found to be unsafe due to non-claim related damage at the time of appointment or estimate.
When the vehicle is deemed... |
Then the Estimating Services Manager or designate ... |
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safe |
instructs the estimator to continue the estimate as usual. |
unsafe |
advises the customer of next steps. |
When the customer... |
Then the Estimating Services Manager or designate ... |
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agrees |
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