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Page Content
System user guides and job aids
User guides and manuals
ARIES Payment Request System user guide
October 2013
Vehicle Repair Cycle Time Capture System User Guide
April 2013
FAQ - Cycle Time
March 2007
Recycled Parts Locator Supplier User Guide
April 2010
AWE Suppliers User Manual
March 2013
Glass Web Express Procedures Manual
March 2015
Claims Document and Image System Supplier User Guide
January 2011
Alternative Parts Lookup Supplier User Guide
August 2007
(Old system) Claims Procedures - estimates before Apr 28, 2014
Job aids
Mitchell - Hit and run job aid
December 2017
Glass Web Express job aid - Process a Claim Eligible for Windshield Repair
March 2017
Windshield Repair Tent Card
March 2017
Windshield Repair Poster/Desk Aid
March 2017
Mitchell Connect error job aid
March 2017
Quick terminology guide (MDSS)
January 2017
Passenger vehicle rental tax (PVRT) memo and Q&As
October 2014
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