Material damage

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​Material damage services 

Our material damage partners help ICBC customers deal with vehicle damage and repairs. This section is for, but is not limited to, collision repair, glass repair, mechanical, heavy equipment, motor dealers and tow companies.

Providing services in a safe environment is our top priority, so we're making some important changes. Find out how they affect you.

New Collision and Glass Repair Programs

Program Change Alert

Please see the Change Alert section of the Material Damage Claim Procedures site for program updates.


For questions related to the collision or glass program redesign, the on-site coordinator network, or support materials, please use our online form. For all other questions, please email

A better, more affordable ICBC

The B.C. government and ICBC have announced changes to auto insurance. Coming in May 2021, Enhanced Care coverage will result in significantly enhanced care, recovery and wage loss benefits and provide long-term affordability and stability to auto insurance in B.C. To learn more, visit

ICBC tire pricing for July 2020 (.xls) July 15, 2020

National auto glass specifications pricing change May 22, 2020

NAGS price changes January 27, 2020

Glass-only sublet policy November 18, 2019

Glass pricing and billing November 18, 2019

See all news