ICBC maintains a list of approved Independent Adjusters (IAs) who can assist with providing consistent, quality customer service based on their ability to meet business and qualification standards. The current list of approved IAs was last updated in August 2014 through a competitive bid process.
Insurance claim application (CL22)
Reports and invoices are to be submitted electronically to
firstname.lastname@example.org and they will be associated to the claim within 24 hours of receipt. For invoicing, please continue to use the
Independent Adjuster invoice (CL315). Reports will be uploaded to the file and the claims representative will receive an activity to review the report.
When emailing claim reports, supporting documents, and invoices, please take note of the following guidelines:
Pre-qualified IA firms must notify ICBC, in writing, of any changes, by emailing a completed
email@example.com. Applicable changes include the following:
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