Do you provide professional nursing or nurse practitioner services to customers injured in a car crash? Here are a few things you should know.
Invoicing and reporting
Licensed Practical Nurses and Registered Nurses approved to provide professional nursing services for our customers may use the Health Care Provider Portal or the Health Care Provider Invoicing and Reporting (HCPIR) application to send invoices directly to ICBC.
In order to use the Health Care Provider Portal or the HCPIR application, a vendor number is required. If you do not already have a vendor number or you need to make changes to your vendor information, visit our
Vendor number page.
If you would like a step-by-step guide on how to use the HCPIR application, you can reference our guide on Using HCPIR for Professional Nursing Providers.
Manual billing and document submission
In some situations, nurses may opt out of using the HCPP or HCPIR, or may need to invoice for ICBC claim representative approved treatments that cannot be submitted through these channels. A vendor number is required to submit invoices and reports.
Invoices and reports can be submitted manually, following the guidelines on the invoicing and reporting page. Please ensure your invoice format adheres to our guidelines, or, use our Health service provider invoice.
Support on fillable PDFs
Please note that a personal computer (laptop, notebook, desktop, etc.) is required to use the fillable PDF report templates. Mobile devices, including devices using iPad OS and iOS, are not supported.
To fill in and save a PDF:
- Right-click the link, select “Save link as…" from the menu, and save the PDF file to your computer.
- Open the PDF in Adobe Acrobat or Adobe Reader.
- Fill in the form, and review the information you've entered.
- If applicable, click the “Lock" button at the top of the form. This will set the form to a “read only" state. This action cannot be undone, so ensure you've carefully reviewed the information you entered into the form before locking the PDF
- Save the PDF document.
The ICBC Fee Guide for Health Care Providers provides information on professional nursing and nurse practitioner service rates.