​​​​​​​​​​Physiotherapists

Do you provide physiotherapy to ICBC customers injured in a car crash? Here are a few things you need to know.

Invoicing and reporting

Physiotherapists approved to treat ICBC customers may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices and reports directly to ICBC.​​

• ICBC Fee Guide for Health Care Providers
  
• Using HCPIR for Physiotherapists

Report templates

• CL489E - Physiotherapy Initial Report ​​​(only required for customers whose crash occurred prior to May 1, 2021)
• CL489F - Physiotherapy Progress Report (only complete upon request)
• CL752 - Physiotherapy Non Standard Treatment Application Form
  

Treatment guidelines

Physiotherapists are expected to assess patients and determine their treatment plans in accordance with College practice standards.

Refer to the Minor Injury Regulation made under the ​Insurance (Vehicle) Act when treating a patient with an injury listed in sections 3 or 4 of the Diagnostic and Treatment Protocols.​​​