Health services

Find a Service Location


Do you provide acupuncture treatments to ICBC customers injured in a car crash? Here are a few things you should know.


Acupuncturists approved to treat ICBC customers and who have met ICBC's vendor requirements may use the Health Care Provider Invoicing and Reporting (HCPIR) application or the Health Care Provider Portal (HCPP) to submit invoices​ directly to ICBC.​

Note: ​When your rates are less than the fees posted in the fee guide, you must send ICBC invoices using the manual billing submission process.​​

Treatment guidelines

Acupuncturists are expected to assess patients and determine their treatment plans in accordance with the College practice standards, using evidence-informed practice when establishing a diagnosis and providing treatments.

Refer to the Minor Injury Regulation made under the Insurance (Vehicle) Act when treating a patient with an injury listed in sections 3 or 4. in the Diagnostic and Treatment Protocols​.

​Clinical records​

ICBC may request acupuncturists to provide clinical r​ecords. Written patient consent is required.