Our Supplier Programs Coordinators are in the process of emailing vendors to request documentation to reconcile accounts.
Please note: if you are treating ICBC customers prior to receiving an approved ICBC vendor number or a practitioner addition request approval, you are required to collect payment directly from the customer for those services. We will not accept backdated invoicing for services provided prior to notification of an approved ICBC vendor number.
Ensure to review all requirements listed in the document links below prior to applying for a vendor number or applying to add a practitioner to an existing vendor account. If your application does not include all of the required documents and meet all of the qualifications, it will be rejected and you will need to re-apply.
ICBC vendor number application requirements
Applying to add practitioners to an existing vendor account
To log in, you'll need a vendor number and PIN.
To change business information on your vendor account, such as an address, phone number or email, please follow the steps in
ICBC vendor account updates.
If you have further questions about an ICBC vendor number or your vendor number account, please contact us at email@example.com.
Health care providers and businesses must continue to meet the applicable vendor requirements on an ongoing basis in order to retain their vendor number. Health care providers are responsible for informing ICBC of material changes to their vendor information including, but not limited to, changes to their business name/ownership, location, services, and a practitioner’s practice status.
ICBC reserves the right, at its sole discretion, to withdraw, suspend or deny a vendor number, or to refuse direct billing for specific treatment providers. ICBC may take such action in circumstances that include, but are not limited to:
Vendor number resources
Vendor number account FAQs
Health service vendor account/change (CL174G)
Vendor programs privacy checklist (CL174M)
Authorization for direct bank deposit (ACG364)
Occupational therapist participation agreement
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