Health services

​This site is for B.C. health service providers—our dedicated recovery partners who treat and support clients injured in automobile crashes.

Questions about ICBC changes?

This site has been updated to contain the information you need to know and help you answer any questions about the changes that went into effect April 1, 2019.  

Latest news

•  July 24: We've updated the HCPIR application to improve your experience. Visit our Support and resources page for HCPIR resources.
• The B.C. government recently announced amendments to the Insurance (Vehicle) Regulation, which establishes a 60-day time limit for submitting receipts for medical care or rehabilitation expenses to ICBC.
• The Ministry has established the roster of RCA physicians who are available to provide expedited medical consultations
• May 17: We have created two HCPIR flowcharts for your reference, one about which invoicing and reporting system to use and one about treatment and discharge
• May 6: We have updated the Invoicing and reporting, Reports and Physicians pages to include additional information around patient consent
• April 18: In response to your questions around the recent changes to invoicing and reporting, we've compiled the most common questions and their answers