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​​​​​​​​​​​​​​​​​Enhanced Care

​Enhanced care and recovery benefits

Under Enhanced Care, all British Columbians injured in a crash on or after May 1, 2021 have access to medical care and treatment needed to recover, no matter who is responsible (at fault) in the crash.​

What Enhanced Care coverage means for health services 

To ensure the value and effectiveness of the care and recovery available under Enhanced Care coverage, ICBC works with a wide range of health care providers, disability advocates and other stakeholders.  

ICBC focuses on creating a supportive and transparent customer experience. Enhanced Care enables customers to achieve recovery through quality care and delivers the greatest value to British Columbians. ICBC has defined a series of guiding principles that influenced the design of Enhanced Care: 

  • Fund evidence based treatment that is reasonable, necessary, and medically advisable. 
  • Utilize function-based outcomes to support customer recovery.  
  • Support seamless and timely access to care. 
  • Customize the level of intervention and involvement to the unique needs of the customer. 
  • Collaborate with health care providers to support their design and delivery of integrated care. 

Below, find more information about key elements of Enhanced Care for health services. ​