Service Alert
Postal dispute:
The ongoing labour dispute at Canada Post may cause minor delays in the delivery of ICBC-related mail. ICBC has plans in place to minimize disruption and to maintain a high level of customer service. Thanks for your patience.
Last updated Wednesday, Oct 31, 2018 04:39 PM


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Appeal a fault or responsibility assessment 

If you don't agree with your adjuster's assessment of fault for a crash, you can have your case reviewed.

Steps to appeal fault

To have your case reviewed, follow these steps: