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​Working with us

ICBC is committed to providing a respectful, flexible and inclusive workplace. Our values are at the heart of who we are and what we do, and our employee expectations guide us in how we support our customers, our community and each other.

Our values

The following values are the core beliefs that guide the behaviour and decisions of each ICBC employee:

Collaborative

  • We collaborate with each other, stakeholders and customers to move all British Columbians forward
  • We consider who we are speaking to and what's in it for them, not what's in it for us
  • We're flexible

Supportive

  • We demonstrate compassion and dedication
  • We're there for each other, stakeholders and customers when they need us
  • We support our communities, road safety programs and being environmentally responsible

Straightforward

  • We say what we mean
  • We're clear and concise
  • We demonstrate ethics and integrity

Knowledgeable

  • We know our business
  • We make informed decisions
  • We prioritize learning
 

Our employee expectations

Our employee expectations describe how we demonstrate our values.

It is important for us to have clear expectations to understand how we can all support ICBC.

ICBC has the same expectations for everyone. Whether you are an individual employee or the CEO, the expectations are fundamentally the same.

  • Accomplish goals
  • Have positive relationships
  • Be flexible
  • Be there for our customers
  • Be there for each other
  • Be accountable
  • Be clear and concise
  • Be self-aware
  • Demonstrate ethics and integrity
  • Understand our business
  • Make informed decisions
  • Prioritize learning
 

A diverse and inclusive workplace

ICBC is committed to being an inclusive employer, one that reflects the diversity of the people and communities of British Columbia in which we serve.

Our employee resource groups are employee-driven communities that connect people across the company and uphold our commitment to supporting diversity, equity and inclusion. Each group is sponsored by a member of ICBC's Executive Leadership Team and their work is guided by a vision statement created by employees to communicate the environment they support.​​

Ethnicity

Celebrating our ethnic and cultural diversity to have a workplace where everyone feels included on a personal and professional level.

Indigenous Peoples

Increasing the presence of Indigenous employees at ICBC by building awareness, understanding and support for Indigenous cultures and issues.

LGBTQ2+

Ensuring ICBC is a safe and inclusive environment where everyone feels comfortable expressing their gender identity and sexual orientation.

Disability Inclusion

Working together to make an inclusive environment that eliminates the stigma of living with visible/invisible disabilities at ICBC.​

Caregivers

Create a support network to recognize, connect and assist caregivers in the workforce.

Wellness

Creating an environment where employee and customer well-being is promoted and supported.

Women in Leadership

ICBC's Women in Leadership (WIL) ERG aims to create experiences that connect like-minded people together to support women in finding and developing their leadership presence.​ 

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