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Report-a-claim in the Lower Mainland by calling 604-520-8222 or 1-800-910-4222 for the rest of B.C.

Your claim record

Claim-Rated Scale | Protecting your discount | Can newcomers to B.C. get a discount?

Can newcomers to B.C. get a discount?

If you are new to the province, you can qualify for Claim-Rated Scale discounts. You need a letter from your previous insurance company(ies) on company letterhead verifying your claims history for up to 8 years before your move here. The letter(s) must include:

Give the letter(s) to your Autoplan broker when you apply for your insurance. If you are returning to B.C. after having lived here at some other time since 1986, your claims history here will also be considered, along with your more recent history.

Can you bring the letter in later?

If you don't have a letter when you first buy your insurance, you must pay the base rate for your premium. However, you can apply for a discount later if you get a letter verifying your claim-free record.

There's a $20 processing fee if you bring in the letter after you've bought your insurance.

You have up to 6 months to give ICBC a letter proving your discount eligibility.

When can you be a RoadStar?

If you have proof of a claim-free record for the 8 years prior to your move to B.C., one more year of claim-free driving here will qualify you as a RoadStar [click for definition] eligible for RoadStar savings.

More questions?

Call ICBC Customer Contact at 604-661-2800 from the Lower Mainland, or 1-800-663-3051 from elsewhere.