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Report-a-claim in the Lower Mainland by calling 604-520-8222 or 1-800-910-4222 for the rest of B.C.

Investigation into ICBC's research and training facility

Geri Prior - interview imageICBC has taken the investigation into its Burnaby-based research and training facility very seriously.

Commitment to provide more information

ICBC has received a number of requests for additional information since the release of the PricewaterhouseCoopers' investigation report.

In order to release more information on the investigation, ICBC is required to provide third party notice to the individuals involved. These questions and answers outline the process for providing this notice under the Freedom of Information and Protection of Privacy Act.

On August 5, 2008 David Loukidelis, BC's Information and Privacy Commission, sent a letter to Mike Farnworth, MLA for Port Coquitlam Burke Mountain, discussing Freedom of Information and Protection of Privacy Act rules governing public bodies' disclosure of personal information.

Investigation timeline

February 13, 2008

ICBC announces its internal investigation.

March 19, 2008

Findings from the internal investigation and actions implemented.

April 16, 2008

A letter, from the Chair of ICBC's Board of Directors to the Minister responsible for ICBC, summarizing the investigations is tabled in the legislature.

April 17, 2008

The RCMP announce their investigation.

July 17, 2008

ICBC issues a news release to announce PricewaterhouseCoopers' investigation findings and recommendations.

September 15, 2008

ICBC has launches a free online service to allow customers to look up a vehicle’s status.