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Report-a-claim in the Lower Mainland by calling 604-520-8222 or 1-800-910-4222 for the rest of B.C.

Information requests & privacy complaints

Do you need personal information from our files, or have an ICBC-related privacy complaint?

If so, please contact our Information and Privacy department.

We handle information and privacy matters, as required by B.C.’s Freedom of Information and Protection of Privacy Act.

To request information or make a privacy complaint related to ICBC, write to:

ICBC Information and Privacy
Room 117 - 151 West Esplanade
North Vancouver BC V7M 3H9

Fax: (604) 443-4562
E-mail

When writing, please provide:

Also include your name, address and contact phone number, if possible.