When you move, you must change the address on both your driver's licence and—if you have one—your insurance policy.
You must change the address on your driver’s licence within 10 days of moving.
You can change the address on your driver's licence three ways—by phone, in-person or online.
To change your address by phone, call us at these numbers.
Victoria: 250-978-8300
Monday to Friday 8 a.m. – 7 p.m.
Saturday 9 a.m. – 5 p.m.
Elsewhere in B.C.: 1-800-950-1498
Monday to Friday 8 a.m. – 7 p.m.
Saturday 9 a.m. – 5 p.m.
Note: Please have your driver’s licence number ready when you call.
You can change your address in person at any driver licensing office.
To update your driver's licence, we recommend using the B.C. government’s online address change service.
If you have not received your address change sticker within two weeks, please call us or visit a driver licensing office.
We're currently phasing in a new change of address sticker that goes on the front of your BCID or driver's licence. All driver licensing offices will have the new sticker by the end of 2012.
Please note, older stickers that go on the back are still valid until you renew your licence or BCID. If you change your address online or over the phone, you'll also get the old sticker.
To change the address your insurance, you need to go to an Autoplan broker in person to sign documents.
Important: If your policy isn’t up-to-date, you might not be covered in the event of a claim.
Have an enhanced driver's licence? If you move, you will have to apply for another one.