Find a location

Find a:

Replace a lost or stolen enhanced driver's licence

If your enhanced driver's licence (EDL) is lost or stolen, call the EDL Customer Line immediately at 1-866-972-6888.

You'll also need to book an appointment at an EDL designated driver licensing centre to replace your EDL.

Booking an appointment

The easiest way to book an appointment to replace a lost or stolen EDL is to use the EDL Online Booking Services.

You can also call the EDL Customer Line at 1-866-972-6888 Monday to Friday from 8:30 a.m. to 4:30 p.m.

What to bring

When you attend your appointment, make sure you bring:

your original birth certificate or Canadian citizenship document, and
one other piece of acceptable identification. Refer to Your Guide to B.C.'s Enhanced Driver's Licence Program (see pages 3-9) to learn more about acceptable identification.

Found your card?

If you find your EDL after reporting it missing, you:

cannot use the card to cross the border
can still use the card to drive, and
should book an appointment to reapply for a replacement EDL or B.C. driver's licence as soon as possible.

Important!

The lost or stolen status will remain on file until a new EDL or B.C. driver's licence is issued to you.
You could encounter problems if there's a lost or stolen status on your EDL and you're pulled over by traffic law enforcement in B.C.
Your EDL will also be confiscated if you try to use it at the U.S. border while it's status is lost or stolen.

Learn more...

To learn more about replacing a lost or stolen EDL, refer to Your Guide to B.C.'s Enhanced Driver's Licence Program (PDF).

Interim driver's licences

An interim driver's licence will be issued while you wait for your new EDL to arrive by mail.

Important! The interim driver's licence cannot be used for cross-border travel into the U.S. Be sure to take other acceptable documents if you are crossing into the U.S. by land or water while waiting for your replacement EDL.