Faked hit-and-run claims | Investigation teams | Commercial fraud
ICBC detects fraud by means of the largest investigation team in Canada. Its members work on a daily basis with adjusters and estimators at ICBC claim centres province-wide. They investigate suspicious claim files that have been identified by adjusters, estimators, the ICBC Tip Line, or other confidential sources, or law enforcement agencies.
After a thorough examinations of the case, ICBC investigators make recommendations that help adjusters decide whether claims should be paid or denied.
Fraud investigators also decide whether criminal charges should be recommended to Crown Counsel. Examples of criminal activity related to auto insurance are
