Find a location

Report a claim online

Report and retrieve your claim status right here on icbc.com.

Being able to report online depends on what type of claim you have:

Claims you can report online	Claims you must report by phone
collision (without injuries) vandalism theft	vehicle glass damage only injuries hit-and-run crash outside B.C. For these types of claims, call Dial-a-Claim: Lower Mainland: 604-520-8222 Rest of B.C.: 1-800-910-4222 Dial-a-Claim is open 24 hours a day, 7 days a week.

Claims you can report online

Claims you must report by phone

For these types of claims, call Dial-a-Claim:

Dial-a-Claim is open 24 hours a day, 7 days a week.

Your online claim notice

After you report online, we'll send you a confirmation number. Within 24 hours, an adjuster will review your claim and post your online claim notice.

If necessary, your adjuster may book an appointment for you at a claim centre.

It helps to have the following information ready: