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Report-a-claim in the Lower Mainland by calling 604-520-8222 or 1-800-910-4222 for the rest of B.C.

Collision

You're a B.C. resident and the crash happened inside B.C. | You're a B.C. resident and the crash happened outside B.C. | You're visiting B.C.and you've been in a crash

You're a B.C. resident and the crash happened inside the province

To report your claim, you should call ICBC's Dial-A-Claim. Please have ready at least the following information:

Later, if you need to see a claims adjuster, you may need to provide additional information about your claim. You might already have collected the information you need by filling out ICBC's How to Make a Claim brochure. This brochure is distributed at Autoplan brokers' offices and other locations throughout the province.

If you didn't obtain this brochure, consult our step-by-step crash reporting guide below. It will help you prepare the information you need to report a crash. You might want to print this page so you can fill it out at your own convenience.

NOTE: Do NOT drive to a Claim Centre before calling Dial-A-Claim. Your Dial-A-Claim operator will direct you to a claim centre near you for an appointment at a date and time convenient to you.